Tuesday, April 12, 2016

Exchange Online In-Place Archive not showing up in Outlook Web App

Ever had the problem when you have enabled the user's mailbox with In-Place Archive (a.k.a. Hosted Archive or Archive Mailbox), but yet it doesn't show up in OWA?

And you have tried to enable it for a hybrid mailbox, as well as a cloud only mailbox and both has the same behaviour?

The fix for me was a simple one - just clear your browser cache - for some reason that solved the problem for me.


Zak said...
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Zak said...

FYI, one of my users had this issue, it was because they had enabled the option to always use "light mode" in OWA. I disabled that option and the next time I logged in, the archive appeared.